Update: 4/9/20 — Additional auto insurance carriers have followed suit and are offering rebate/pay backs to customers.  Be sure to contact your auto insurance carrier and find out what programs are available to you.


Laurie Montoya, Publisher

As we all continue to practice Shelter-in-Place during the COVID-19 spread, many are working from home or have been temporarily laid off. This stay at home policy is significantly limiting the amount of driving (except for essential travel) and lowering the possibility of a driver/rider’s being in an accident.

I received an email from Esurance, an Allstate company offering insureds up to a 15% payback off their monthly insurance premiums during April thru May. They are also offering other vital services such as:

  • Free identity protection from Allstate
    You can now get free identity protection from Allstate throughout the remainder of this year. With shelter-in-place orders requiring people to work at home and attend virtual classes, meetings, and events, it’s more important than ever to protect your personal data against increased cyber and financial threats. Enroll by 5/31/20 to get Allstate Identity Protection for free through 12/31/20.
  • Extended coverage for commercial deliveries
    Many auto insurance policies don’t cover commercial deliveries. But while so many people are helping deliver vital supplies to their communities, we’re extending coverage for customers who use their personal vehicles to deliver food, medicine, and essential services for a commercial purpose. This coverage will be automatically applied in any state where an emergency order is in place. No action is required on your part.
  • Payment relief
    Customers facing financial challenges due to the COVID-19 crisis can contact us for payment flexibility. Call us at 1-800-ESURANCE (1-800-378-7262) to learn more.

State Farm is also considering a rebate plan.  “We are closely monitoring our automobile insurance loss and are considering how best to take this into account and return value to our auto insurance policyholders,” State Farm spokeswoman Gina Morss-Fischer said in an emailed statement. “We expect a decision in this regard by the end of the week.”

American Family Insurance said it will return about $200 million to its auto insurance customers.  “American Family Insurance is doing this out of responsibility to our customers. They are driving less and experiencing fewer claims. Because of these results, they deserve premium relief,” American Family Chief Operating Officer Telisa Yancy said in a news release.

If you aren’t insured with Allstate, I would encourage you to contact your auto policy provider and see what offers they might be putting into place.